Privacy Policy Statement and Personal Information Collection Statement
1. Privacy Policy Overview
1.1 You are welcome to use the website owned and operated by Hoki Academy: www.hokiacademy.hk (hereinafter referred to as the “Site”). We value your privacy and are committed to complying with the Personal Data (Privacy) Ordinance (Chapter 486) of the Hong Kong Special Administrative Region and the relevant privacy laws and regulations of your country.
1.2 This Privacy Policy applies to all individuals who use the Site, including but not limited to students, teachers and other users who provide personal information.
1.3 By accessing, browsing, using, registering for, or participating in any of the services offered on the Site, you signify that you have read, understood, and agree to all of the terms of this Privacy Policy. If you are under the age of 18, please ensure that you have the consent of your parent or guardian.
2. Types of Personal Information We Collect
2.1 In the course of your registration and use of Hoki Academy's services, we collect the following necessary personal information:
- (a) name, gender, avatar, mailing address, zip code (if applicable) and country/region;
- (b) (b) email address;
- (c) contact telephone number;
- (d) educational institution affiliation and academic qualifications (for teachers);
- (e) course of study and grade level information (for students);
- (f) information relating to Facebook account;
- (g) information relating to Google (g) information related to Google account.
2.2 Providing the above information is a prerequisite to using our Services, and if you choose not to provide it, you may not be able to complete your registration or use the relevant Services.
2.3 In addition to the required information, it is not mandatory for you to provide other supplementary information on a voluntary basis to enhance the quality of the services we provide to you.
3. Purposes of Collection of Personal Data
3.1 We collect your personal data mainly for the following purposes:
- (a) Registration and Identity Verification:
- to ensure that you are able to successfully register and create a Hoki Academy account;
- to verify your identity to protect the security of your account;
- to verify the qualifications and credentials of teachers. - (b) Payment Processing:
- Processing of payment transactions incurred by you while using our Services. - (c) Service Delivery and Optimization:
- providing, maintaining, and improving our Services for you, including participating in various events, promotions, and surveys;
- responding to your inquiries, feedback, and complaints and providing technical support. - (d) Security and Compliance:
- Monitor and prevent any potential fraud, illegal activity or misuse of the Services;
- Comply with the requirements of the law and regulations and cooperate with law enforcement agencies in response to lawful requests. - (e) Data Analysis and Research:
- Conducting statistical analyses to improve our services and marketing strategies;
- Creating analytical models of user preferences and behaviors to provide more personalized services. - (f) Benefit Programs:
- Recognize Instructor status to participate in Company benefits and related arrangements.
4. Internal Data Sharing
4.1 In order to provide you with the services efficiently and to fulfill the above purposes, your personal data may be shared within Hoki Academy Limited with your consent. We guarantee that all departments receiving your data will strictly comply with this Privacy Policy and relevant laws and regulations.
5. Provision of Information to Third Party Academic Organizations
5.1 With your explicit consent, we may share your Usage Information in anonymized, aggregated or aggregate form with third party academic organizations, both domestic and international, for academic research, teaching and education related purposes only.
5.2 A list of the third party academic organizations we work with and their privacy policies is always available to you on the Site.
5.3 If you wish to stop sharing your data with third-party academic organizations, please contact us via email at flora.fu@hokiacademy.co.uk. We will stop the data sharing within 7 days of receiving your request.
6. Marketing and Promotions
6.1 With your consent, we may send you promotional information about our educational products and services, such as subscription offers, new feature introductions, etc. via email.
6.2 You have the right to opt out of receiving such promotional information at any time by clicking on the “unsubscribe” link in the promotional email. This will not affect your ability to receive other important notices related to the Services.
7. Third Party Promotions
7.1 We will not provide your personal data to any third party for their own product or service promotion without your written consent.
8. Data Retention Period
8.1 We will retain your personal data for the period necessary to fulfill the purposes for which it was collected and to comply with legal requirements. After that period, we will securely delete or anonymize your data.
8.2 Your data may be stored on servers or databases located outside of your country, where privacy laws may differ from those in your country.
8.3 If you wish to have your personal data deleted, please feel free to contact us and we will process your request.
9. Accuracy and updating of data
9.1 To ensure the accuracy of the data we hold, you may receive periodic confirmation or update requests from us.
9.2 You may also voluntarily update or correct your personal data at any time to ensure that it is timely and accurate.
10. Data Security Measures
10.1 We adopt a variety of security measures to protect your personal information from unauthorized access, modification or disclosure, including but not limited to:
- (a) Password Protection: Strict password policies are in place to protect against password decryption or misuse.
- (b) Access Controls: Only authorized and trained staff are allowed to access your personal information, and these staff are subject to strict confidentiality obligations.
- (c) System Monitoring: Regularly reviewing and updating our security systems and processes to protect against potential security threats. 11.
11. External Links and Third Party Sites
11.1 The Site may contain links to other websites or services. Once you click on these links and leave our Website, our Privacy Policy no longer applies.
11.2 We are not responsible for the content, privacy policies or security measures of third party websites. We recommend that you read the privacy policies of these websites carefully when you visit them.
12. Use of Cookies
12.1 In order to enhance your browsing experience, we may use technologies such as cookies to collect information about your use of the Website.
12.2 Cookies help us to understand your preferences and provide personalized content and advertisements. This information is usually anonymous and does not contain personal data that can identify you.
12.3 You can manage or disable cookies by adjusting your browser settings, but this may affect your experience of using the Website.
13. Limitations of Liability
13.1 We endeavor to take reasonable steps to protect your personal data, but cannot guarantee the absolute security of data transmission or storage.
13.2 To the fullest extent permitted by law, we will not be liable for any disclosure, loss or damage to data that is due to force majeure or factors beyond our control.
14. Updates to the Privacy Policy
14.1 We may update this Privacy Policy from time to time to reflect changes to the Services or legal requirements. The updated policy will be posted on the Website with an effective date. We will notify you of any significant changes by email.
15. Enquiries, Access and Correction of Personal Data
15.1 You have the right to enquire about, access or correct the personal data we hold about you. Please contact us by email at flora.fu@hokiacademy.co.uk.
16. Contacting us
16.1 Any questions, comments or complaints regarding this Privacy Policy should be addressed to us at:
- Email: Whatsapp: flora.fu@hokiacademy.co.uk
- Whatsapp: +852 93797564
17. LANGUAGE VERSIONS
17.1 In the event of a discrepancy between the Chinese version of this Privacy Policy and the versions in other languages, the Chinese version shall prevail. The Chinese version shall prevail.
18. Applicable Law and Jurisdiction
18.1 This Privacy Policy is governed by the laws of the Hong Kong Special Administrative Region and the United Kingdom, and any disputes arising out of it should be referred to the courts of Hong Kong or the United Kingdom.
19. Effective Date
19.1 This Privacy Policy is effective from August 01, 2024 onwards.
Thank you for your trust and support of Hoki Academy!